Return and Refund Policy
1. Introduction
At AstroPathway, we strive to provide high-quality educational content through our astrology courses. However, we understand that there may be instances when you need to request a refund. This policy outlines the circumstances under which you may be eligible for a refund, and how to request one. By purchasing our courses, you agree to the terms outlined in this policy.
2. Eligibility for Refunds
Refunds are available only under specific conditions. To be eligible for a refund, you must request one within 14 days of your purchase. The course materials must not have been accessed or downloaded during this period. If you have started the course, unfortunately, we cannot offer a refund as the course access is granted immediately upon payment.
3. How to Request a Refund
If you meet the refund eligibility requirements, you can request a refund by providing your order details, including the date of purchase and the course name, through our website's contact form. We will review your request and inform you of the outcome within 7 business days.
4. Refund Process
Once a refund is approved, the amount will be credited back to the payment method used for the purchase. Please note that it may take up to 10 business days for the refund to appear in your account, depending on your payment provider. Refunds are issued in the same currency and amount as the original payment.
5. Non-refundable Items
Certain items, such as courses that have been fully accessed, or digital products that have been downloaded, are not eligible for a refund. We recommend that you review course descriptions and details before purchasing to ensure the course is suitable for your needs.
6. Changes to the Policy
AstroPathway reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon publication. We encourage you to review this policy periodically to stay informed about any updates.
7. Contact Information
If you have any questions regarding this policy or need assistance with your refund request, please contact us at:
Email: info@clawsuite.com
Phone: +61352706494
Address: 22 Milton St, Bell Park VIC 3215, Australia